How it works
Understanding Culture Mapping
What it is:
- A continuous process improvement framework leveraging design thinking to unlock interpersonal insights with agile project management principles to drive deliberate action
- A far more effective methodology than the DEOCS and other survey-based tools because of its ability to diagnose an organization’s shared values, behaviors, beliefs, processes, and assumptions with emphasis on organizational development
What it’s not:
- Not a venting session to make people feel better
- Not just for team’s in crisis. Culture Mapping is an effective tool for moving teams out of crisis and elevating high performing teams to even higher levels
- Not just for quality of life improvement. At its core, Culture Mapping is about maximizing performance and improving processes
Stop relying on surveys to understand your organization
0. Consultation Call
Determine the following:
- What service package is the best fit
- Statistically significant sample size
- Required number of facilitators
- Estimated number of Culture Mapping sessions
Stop relying on surveys to understand your people
1. Virtual Facilitator Training
Find facilitators from outside teams or units to facilitate organization culture mapping sessions for your team.
Facilitators should:
- Not be within the same chain-of-command as the team participating in the Culture Mapping session
- Have no rank requirements
- Have higher levels of Emotional Intelligence
- Complete 4-hour virtual training
Apply Human-Centered Systems Thinking to elevate your organization
2. Culture Mapping
Schedule and facilitate culture mapping sessions for all teams and rank tiers until the required statistically significant sample size is met.
Note: Part 1 and Part 2 below repeat for each individual Culture Mapping session and combined last about 2-hours.
Culture Mapping phases include:
Part 1: Survey (facilitator)
Participants are provided a QR code by the facilitator at the culture mapping session to complete a short 15-minute survey
Part 2: Session (facilitator)
After the survey is complete, the facilitator then runs the culture mapping session using the Workplace Culture Canvas
Part 3: Post-Analytics (Project Nomad Team)
Once all culture mapping sessions are complete and the data is sent back to the Nomad team, Culture Map Reports are built for each team within the organization
Example: Culture Mapping Session Findings
Example: Culture Mapping Reporting
Cultural States Graph by Project Nomad
Project Nomad Organizational Culture Levels
Drive meaningful change using your Culture Map Report
3. Cultural Leadership Workshop
Option 1: 4-Hour Workshop Blueprint
Project Nomad provides a customizable blueprint units can use to turn the results from the Culture Map Report into actionable objectives so that positive changes can be made
Option 2: Nomad-Facilitated Workshop
At the unit’s expense, a Project Nomad Facilitator can TDY out to their location and facilitate a 2-day Cultural leadership workshop using the hero’s journey framework
Continue to develop your culture between Culture Mapping cycles
4. Agile Culture Management
The Culture Mapping continuous process improvement cycle is recommended every six-months for organizations with less than 1,200 members. Larger organizations are recommended to run culture maps annually. Because leaders need to maintain a pulse on their organization’s culture, the following practices are recommended after the initial Culture Map Report:
Project Sprints
Culture is complicated and minimal viable products achieved using project sprints can help determine if solutions are working before expending excessive amounts of time and energy
Cultural KPIs
Deliberately managing your organization’s culture is key and Key Performance Indicators aligned with you Culture Map Report will keep your team on track
Weekly Pulse Surveys
Pulse surveys are micro surveys with no more than 4-questions that are taken weekly and change each time so that large amounts of data can me measured over a period of time
